So, I’ve been trying to make contact with my web designer for the last two months now. I’ve left numerous voice messages, texts and emails and yet, nothing. No calls returned, no email… nada.
So when I called earlier this morning and his colleague answered, I said politely, ‘Hi can I speak to XXXXX please’, to which she replied ‘yes, who’s calling’. I politely gave my name and she then lowered the mouth piece which allowed me to hear her tell him who was on the phone. Seconds later, she returns to my call and says ‘Err, XXXXX is just taking the rubbish out, he said he will call you back’.
‘Taking the rubbish out?’ Are you for real? If taking your rubbish out is far more important than taking a call from a paying client who has been chasing you for the past eight weeks, then there is no hope. So yes, I think its about time I resign my business from them as well as forget about sending any business their way. Obviously the ‘credit crunch’ isn’t affecting them in anyway whatsoever.
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